NME/Blackberry down wid da kidz

July 20, 2010 Leave a comment
Posted by Carl

In a time when HTML5, Augmented Reality and applications are being dissected by marketers in order to deliver communications to their audience, the oft overlooked art of ‘keeping it simple and relevant’ lies dormant. It waits, hoping that someone who recognises audiences do not need rich media or the latest technology to engage with the brand in question will come along and show just how bloody well it works.

Amongst the hype of the PR machine surrounding mobile applications and technology, NME/Blackberry have quietly launched a competition that could show some of the biggest businesses in the world how ‘mobile’ should be done. Working as a partnership, the competition gives the key demographic the chance to win a Blackberry handset, as well as tickets to an NME gig.

Now here is where it gets even more interesting! Although you can answer the question and submit your details online, you can also join the NME blackberry group on blackberry messenger to submit your answer. The Blackberry market share in the UK is already quite significant, and is no longer just the email enterprise phone for business executives. Facilitated by Blackberry messenger, the RIM brand is now becoming a real force in the 16-25 age range (a demographic shared by NME). So, what is to be learnt from this competition?

  • Incentivised – Using prizes that the consumer WANT to win, NME and Blackberry are able to collect rich audience data
  • Permission Granted - With all this data collected in mind, the question is still posed “Would you like to receive marketing…etc” in a clear format. So although being brands that their audience WANT to engage with, they still demonstrate respect for their consumers by asking their permission to continue the conversation
  • Natural Environment – The BBM element is a stroke of genius for two reasons. The first being the ‘environment’. With its rise in prominence in the youth market, Blackberry messenger (or BBM as it is known in short) exploits the prolific nature of SMS but in an instant messenger format (similar to that championed in the late 90’s/early 00’s by MSN messenger on the desktop). Because youths are participating regularly in this environment, it seems right that a brand should enter this space (with permission)!
  • Value Exchange - The Value exchange at face value here is obvious. Participants have the chance to win prizes that are relevant to their interests, and at the same time, NME/Blackberry suddenly have data to a very valuable target demographic. But the BBM element gives an EXTRA value add for NME/Blackberry. You see, by building a blackberry messenger group of NME fanatics, suddenly that is access to a massive group of opt-in consumers who own Blackberrys and love NME. You just cannot buy data that specific! And what is EVEN BETTER, is that BBM is free to use (on a data plan), so NME can deliver targeted, relevant marketing messages to opt-in consumers for a stupendously tiny cost!

Imagine if NME bring out a native Blackberry mobile application. Suddenly, rather than spend thousands trying to market it, they have the audience data ready and waiting to send to ONLY the people it is relevant too. Magic.

Exploring Value Exchange

July 9, 2010 Leave a comment
Posted by Carl

A common theme throughout my personal and professional life this year has been the concept of value exchange. The majority of such cases have been relatively nonchalant incidents, however on occasions, there have been incidents involving value exchange where the balance has been heavily one sided, and is embarrassing for the opposite party (usually myself!).

In fact, I can admit now (and I know one or two people who will pull me up on this) that I have been guilty of not thinking about value exchange before engaging in professional situations. And those people know I am sorry.  HOWEVER, asides from learning from my mistakes at a relatively early stage in my career, it has highlighted something which is in fact incredibly relevant to the marketing industry.

The words engagement, conversation, participation and social have been thrown around like some angry Gorillas and their faeces, but what the hell does it all mean?! My personal experiences and understanding always make me return to the concept of value exchange. In order for a citizen to accept and open communication with brands via a platform such as a mobile device, an understanding of the mutual expectations is vital. (read more…)

Engaging Citizens through Immersive Alternate Reality
= EPIC WIN

Posted by Carl

Not quite the big boom back into blogging I had hoped (that post is still under way…) but I saw this and had to share it with you all. A few years ago, before the iPhone and the big app movement, 20:20London did an amazing integrated campaign for the PSP game Gangs of London. Leveraging the multiple communications channels available through mobile, and exploiting a citizens natural craving for an alternate reality, they were able to completely immerse the average joe into a world that could only otherwise be found by playing the game by using SMS, recorded voice and some fancy image recognition technology.

Foursquare offers a more recent and relevant example of turning life into a game, but this latest concept takes the biscuit. Watch the video and get excited. I certainly did! If this isn’t an example of understanding a human beings inherent need for entertainment, anchored with incentivisation, to exploit what is a traditionally mundane activity, I don’t know what is!

EXCLUSIVE: Google’s Nexus One now whispers targeted ads into users ear

May 18, 2010 Leave a comment
Posted by Carl


New Google Phone Service Whispers Targeted Ads Directly Into Users’ Ears